Privacy Policy
Last updated: January 29, 2026
This Privacy Policy explains how Naturale Organic (“Platform”, “we”, “us”, “our”), operated via https://naturale-organic.com, collects, uses, stores, and shares information about users and companies on the Platform. By registering or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Account Registration and User Data
1.1 Free User Accounts
- Users can register a free account by providing a username, password, and email address.
- A confirmation email is sent and must be verified to complete registration.
- Free users may optionally provide: first and last name, avatar image, position, introduction text, address, phone, website, social links.
- Users can update their password and permanently delete their account.
- Optional fields are used to improve user experience and are not mandatory.
1.2 Company Listings (“Get Listed”)
- Users who register a company must provide business data including: company name, company ID/TIN number, headquarters address (street, city, postal code, country).
- This information may be displayed publicly on the company profile.
- When initiating a payment, this data is temporarily stored for a maximum of 15 days in a WordPress transient to allow troubleshooting of potential payment issues.
1.3 Payment Information
- Transaction Records: to verify payments and maintain your subscription status, we permanently store minimal transaction data, including the payment provider (e.g., PayPro Global, PayPal), Transaction ID, and associated company identifiers.
- Technical Logs: Detailed technical communication logs (webhooks) between our Platform and payment processors are retained for a maximum of 30 days for troubleshooting purposes, after which they are automatically deleted.
- No Credit Card Data: We do not store credit card numbers or CVV codes on our servers; all sensitive payment data is handled exclusively by our third-party processors.
1.4 Invoice Data
- Invoice-related data is permanently stored to comply with accounting and legal obligations.
- Invoice data is not deleted under any circumstances.
2. Public Company Data
- Company listings display relevant data publicly, including: company name, tagline, logo, cover image, categories (up to two levels), contact information (email, phone, website, social links), company address (for Google Maps link), latitude and longitude, business hours, company description, suggested certificates, image gallery, and video URLs.
- Product, service, and event listings display relevant attributes including the name and location (mandatory), and may include optional pricing, certifications, dietary information, and external links (e.g., webshop, videos).
- All public listing data are provided and managed by the user.
2.1 External Redirects
When interacting with a listing, clicking on certain elements—such as a User’s address (redirects to Google Maps), social media icons, or custom buttons (e.g., "Visit Webshop" or visit website) — will take you to a third-party website. We do not control these external sites and are not responsible for their content or privacy practices.
3. Account Deletion
- Users can request account deletion at any time.
- Upon deletion, a special administrative file is generated containing: company name and a list of all products, services, and events associated with that company.
- This file is used exclusively for administrative purposes, including support resolution and marketing compliance, and is deleted manually after processing.
- No personal user data beyond what is necessary for payment and account management is retained.
4. Third-Party Services
- Payment Processors: PayPro Global, PayPal, or other processors handle financial transactions. Minimal data is stored for verification and troubleshooting.
- Cloudflare: Provides content delivery and security services. Data may be transferred internationally.
- Google Maps: Used to display and redirect to company locations. By clicking on an address, data such as your IP address and location may be processed by Google according to Google’s Privacy Policy.
- Social Media & External Links: Our Platform contains icons and buttons linked to third-party platforms (Facebook, Instagram, LinkedIn, etc.) and User-owned websites and webshops. Clicking these links enables those third parties to collect information about your visit in accordance with their respective privacy policies.
- Analytics: Currently limited to WordPress Page Visits Counter Lite plugin, which hashes IP addresses and does not store personal data.
- Additional third-party plugins (e.g., security plugins) may collect minimal technical data. Any such collection complies with GDPR.
5. Marketing and Communications
- We may send promotional emails or newsletters to registered users who have opted in.
- Users can unsubscribe at any time.
6. User Rights
- Users have the right to access, correct, or request deletion of their personal data via the dashboard or by contacting support.
- Business data associated with invoices or account administration may be retained as described above.
- Users may withdraw consent for optional data processing at any time (e.g., marketing emails).
7. Cookies
- Functional cookies are used to maintain login sessions and basic platform functionality.
- Consent is required for any non-functional cookies (e.g., analytics or marketing).
- Third-party cookies (Google Analytics, marketing, etc.) will only be used after explicit user consent.
- Please note that third-party services (like Google Maps or social media platforms) may use their own cookies when you interact with their links or integrations on our Platform. We recommend reviewing their cookie policies for more information.
8. Data Retention Summary
| Data Type |
Retention Period |
Purpose |
Notes |
| Temporary company payment data (activation payment) |
15 days |
Debugging failed payments |
Auto-delete via WP transient |
| Transaction Metadata (ID, Provider) |
Indefinite |
Payment verification & Subscription management |
Permanently stored with Account/Invoice |
| Technical Payment Logs (Webhooks) |
30 days |
Debugging & Troubleshooting |
Auto-delete |
| Invoice data |
Minimum 11 years |
Legal/accounting compliance |
Permanently stored |
| Administrative account deletion file |
Until processed manually |
Support & marketing |
Deleted manually after processing |
| Public company/product/service/event data |
Indefinite |
Display on platform |
Managed by user |
9. Changes to this Privacy Policy
- We reserve the right to modify this Privacy Policy at any time.
- Changes take effect immediately upon publication on the Platform.
- Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.
10. Contact Information
For privacy-related inquiries or requests:
Email: info@naturale-organic.com